While I can understand your frustration with customer support lines, it's important to remember that the purpose of these systems is to ensure that everyone gets the correct information. If a customer's options have changed, it is important that they listen carefully to ensure they are getting the most up-to-date information. Additionally, while it may seem absurd to expect someone to remember all of the details of a customer service line, it is important to remember that these systems are designed to be as efficient as possible, so that customers can get their questions answered quickly and without difficulty.

When it comes to arguments with a romantic partner, it is important to remember that communication is key. If a partner is asking you to listen carefully to the source of their anger, they may be trying to communicate something that they haven't been able to in the past. Listening carefully is the first step to understanding their needs and resolving the situation.

Finally, it's important to remember that a partner's needs can change from situation to situation. Just because you may have remembered what buttons to press during a previous argument does not mean that the same solution will work for the current one. Listening carefully is the best way to ensure that you are providing your partner with the support they need in the moment. It's wrong to assume that listening carefully is a waste of time - it can be key to resolving conflicts in a healthy and productive way.